Here's an interesting tidbit. This article illustrates what happens when management does not understand critical technology they are using (and selling): Reuters loses right to use crucial IM technology The short story is Rueter's did not pay a $150K bill on time, and the licensor would not extend the purchase terms past the deadline. So now Reuters has to renegotiate a new contract after paying almost $2M. Using 3rd party code is a heavy responsibility.