Crash, Splat and a couple of hours of Google Time

by Codewiz51 August 30, 2008 09:44

I was working on my web site locally last night, fine tuning some style sheet code. About midnight, I thought "the heck with this" and shutdown my machine. I've learned to completely shutdown Visual Studio before I shutdown my machine. Unfortunately, the machine did not shut down. I waited and waited. Then I brushed my teeth. Finally, I hit the power button for three seconds and went to bed. This morning, when I powered on, I found these error messages:

 

This was not starting out to be a good Saturday morning for Labor Day weekend. Frown

I spent quite a quite a bit of time researching Google and fiddling with Group Policy and Local Security Policy editors. (Whomever had the gall to call these things editors should be whacked on the back of the head a couple of times.)

I'll cut to the chase. The problem was Intel Desktop Utilties. It was corrupted somehow. I managed to get the program uninstalled. Now, I can access my CD drives and my USB hard drive. The only problem is that I am missing the CD/DVDROM Icon on the drives in the My Computer view:

While this is only an incovenience, it causes me to wonder what else is missing or changed? Is something missing that might be a little more important than an icon? Only time will tell.

Update:

I was able to fix the generic icon displayed for the DVD drives. Using regedit.exe, navigate to HKCR\Applications\explorer.exe\Drives. Delete everything underneath the Drives key. It turns out that Intel had substituted their icons for the default icon. The uninstall did not change the default keys, so the system could not find the icons and gave up, displaying a generic icon. Reboot your system and your icons are back to normal.

Comments

8/30/2008 6:37:44 PM #

This kind of thing terrifies me because I never know whether it will take minutes or days to fix.  I just want my computer to run.  Some people switch to a Mac or Linux because they hear that those systems never have such problems, and they'd be smart to do so if that were true.  But everybody I've talked to who runs multiple OS's says their non-Windows systems crash at least as often as their Windows box.

John United States

8/30/2008 7:23:00 PM #

I agree.

However, I did run a FreeBSD system pretty much non-stop for two years as an Apache/PostgreSQL/Sendmail server. The secret? I never installed X-Windows, KDE or any other GUI desktop system.

I really do think the added complexity of GUIs is partially the problem across all systems.

gharris United States

8/30/2008 7:49:57 PM #

This touches on an argument I often have with colleagues, whether you pay for what you don't use.  I'm convinced that you do.  You pay for every platform feature whether you use it or not.  Every feature is a potential security hole or source of instability.  Every feature dilutes development resources, especially QA resources. I'm not surprised your FreeBSD box was so reliable. I haven't heard, but I imagine there are similar success stories about the bare-bones Windows server core.

John United States

8/30/2008 8:16:17 PM #

Great insight. How many security fixes have come out because of ActiveX as an example? (That's a rhetorical question.) As an experienced ActiveX programmer, I can't tell you the number of holes I've inadvertently left open because of some unanticipated interaction between the OS and the component.

gharris United States

9/1/2008 8:39:37 PM #

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